This involved installing the Optical Network Terminator (ONT) and the “modem.” It took a little over an hour to get the boxes installed, wires strung and service activated. On the install date, a CenturyLink technician came to the house to finish the installation. CenturyLink technician installs fiber optic line from utility pole In addition to bringing the new fiber optic line to the house, the technician removed the old copper phone lines. Fiber to the houseĪbout a week before the scheduled installation, a CenturyLink technician visited my house to string fiber from the utility pole to my house. If it is not active in your location, keep checking back for updates. Sometimes fiber hasn’t been installed, and other times it hasn’t been lit up yet. I spoke to my installation technician about this and he confirmed that their systems aren’t always keeping up with the exact availability. Feeling undeterred, I ordered service online to see what would happen, and the website gave me an install date for 11 days later. I then visited their 1-gig website, and used the “check for services in my area” button, which actually said that service was available, contrary to what their customer service department told me.
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